Raising Puppies & Kids Together
No page specified. To populate this tab, choose which page you wish to display in Theme Settings under the Product Pages heading.
Our standard policy lasts 10 days. If 10 days have gone by since receiving your purchase, unfortunately we cannot offer you a refund or exchange. If you are not satisfied with your order for any reason, you may return it for store credit only or an exchange. Your return credit will be less any shipping.
For exchanges, please note that if the new item is not in-stock there may be a processing delay of 5-7 days before we are able to ship the exchange. (not including holidays or weekends)
Merchandise eligible for return or exchange must be:
- New, unused, unwashed and in good condition;
- Inclusive of all original hangtags, packaging, and components at the time of return or exchange; and
- Accompanied by an original receipt
Roxy's Bowtique reserves the right to determine if the item is resalable.
Clearance items are FINAL SALE and are not eligible for return or exchange.
Roxy's Bowtique Dog Bows Returns
These are products that are handmade for each order. To create each order, requires time and materials that make each one special. A 15% restocking fee will be applied to all items that are returned or exchanged.
Return and Exchange Restrictions
Wedding Dresses, Dog Tuxedos, Dog Bow Ties, Holiday and other seasonal items have a 24-hour exchange policy, where we will only accept exchanges for the same item, but a different size. When these items are received please verify the size and fit, in-order to notify us immediately regarding any exchanges.
The following items listed in this section cannot be returned or exchanged for any reason. All sales of these items are final.
- Spa & Grooming Supplies
- Panties
- Beds
- Blankets
- Carriers
- Food
- Treats
- Toys
- Puppy Nursing Supplies
- Bowls
- Belly Bands
- Swimwear (Bikinis and Trunks)
These items cannot be returned or exchanged due to health regulations.
Will I get charged a restock fee?
Sometimes we will need to implement a restocking fee depending on the item and we will let you know if the item(s) you’re returning will incur a restocking fee of 20%. We will let you know this prior to returning an order.
Request a Return or Exchange
Please email us: sales@roxysbowtique.com
Within the time frames mentioned above. If the return or exchange is accepted, you will receive an RMA number. Once the RMA number is received, mail your product to:
P.O. Box 414
Melissa TX,75454-9998
Please do not ship returns or exchanges without an RMA number to our PO Box, as Return/Exchange merchandise will not be accepted there and will be returned to sender.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Exchange items may have an additional shipping charge and we will contact you for permission to charge for these additional charges.
We always recommend that you should use a trackable shipping service and/or purchasing shipping insurance. We are not responsible for returned packages that are lost or damaged in shipping.
------------------
Janette Dlin Design Return and Exchange Restrictions
For exchanges, please note that if the new item is not in-stock there may be a processing delay of 5-7 days before we are able to ship the exchange. (not including holidays or weekends) All custom sized and Clearance items are FINAL SALE and are not eligible for return or exchange.
Janette Dlin Design Jewelry Collection Exchanges
Our dog necklaces are exempt from being returned. We will accept exchanges for a different size of the same design only. For larger sizes, a $10 fee for each additional 2 inches in extension will be added.
Jewelry eligible for exchange must be:
- New, unused, free of any damage, resalable and in their original condition;
- Inclusive of original jewelry box, merchandise tags still attached and components at the time of return or exchange; and
- Accompanied by an original receipt. To return your product:
Roxy's Bowtique reserves the right to modify its return and exchange policy at any time.
Last Updated: January 9, 2023
Related Products
My Baby Solid Onesie Dog Shirt
$19.99
Oh baby! This onesie-style shirt for dogs is seriously cute. Easy-fit design features button snaps at collar and Velcro® tabs at belly. Collar and cuffs are trimmed in white with colorful pawprint accents. Size Neck Chest Length XS 8-10" 10-13" Up to 8" S 10-11 1/2" 13-15" 8-12" M 11 1/2-14" 15-20" 12-16" L 14-17" 20-25" 16-20"
Puppy Lickably Cute T-Shirt
Puppy Lickably Cute T-Shirt
$19.99
Sleeveless for short body dogs and comes with sleeves also, the fabric is a high quality variety of cotton, poly mesh, or fleech, printed and silkscreen printed or applique. The printing is of high quality standard; all are machine washable, high cut, long and short body shirts. Size Back Chest Neck 00 5½" 8-9¼" 5½-6½" 0 7¼" 9¼-10¾" 5½-...
Baby Blue Tank
Baby Blue Tank
$31.99
Baby’s first tank! Give your little on a head start on style with the Ruff Ruff Couture® pastel Baby Tank with rocking horse appliqué. Available in light pink or light blue. Order the matching "Baby" Rocking Horse Toy! Size Length Weight XXS 7" up to 2.5 lbs XS 8-9" 3-4 lbs S 9-10" 4.5-7 lbs M 11-12" 8-10 lbs L 13-14" 11-15 lbs ...
Ducky Pajamas
Ducky Pajamas
$32.95
Cozy ducky pajamas for dogs with bib and embroidery details. 80% cotton, 20% polyester. Size Neck Girth Length XXS 6" 10" 7" XS 8" 12" 8" S 9" 14" 9" M 11" 16" 11" L 12" 19" 13" XL 14" 22" 16"
Elephant Pajamas in Pink
Elephant Pajamas in Pink
$32.95
Cozy Elephant pajamas for dogs with bib and embroidery details. 80% cotton, 20% polyester. Size Neck Girth Length XXS 6" 10" 7" XS 8" 12" 8" S 9" 14" 9" M 11" 16" 11" L 12" 19" 13" XL 14" 22" 16"
Elephant Pajamas in Blue
Elephant Pajamas in Blue
$32.95
Cozy elephant pajamas for dogs with bib and embroidery details. 80% cotton, 20% polyester. Size Neck Girth Length XXS 6" 10" 7" XS 8" 12" 8" S 9" 14" 9" M 11" 16" 11" L 12" 19" 13" XL 14" 22" 16"
My Baby Dress
My Baby Dress
$15.99
This precious and precocious dress features the exclusive "My Baby" puppy print. Soft cotton dress has ruffled pink trim on the neck and straps, satin trim and a satin bow. Length Teacup 6" XX-Small 8" X-Small 10" Small 12" Medium 16"
Baby Teddy Tee
Baby Teddy Tee
$23.95
Adorable teddy bear t-shirt for your puppy. It features a cute teddy bear print, and has a harness hole at the back. This t-shirt is made of 100% cotton. Neck Chest Length XXS 6-7" 9-11" 6" XS 6-8" 13-14" 8" S 8-10" 15-16" 10" M 10-12" 17-18" 12" L 12-14" 18-19" 14"
Teddy Dreams PJ's
Teddy Dreams PJ's
$25.99
This foufouDog doggie pajama is made of 100% cotton. It features a cute teddy bear print and has a harness hole at the back. Neck Chest Length XS 6-8" 13-14" 8" S 8-10" 15-16" 10" M 10-12" 17-18" 12" L 12-14" 18-19" 14"
Snuggle Bear Casual Canine Animal Lounger - Blue
$15.99
Turn your dog into a snuggle bear! Soft and cuddly dog pajamas have embroidered animals on the back, embroidered animal faces on the hood, and each hood has a set of lifelike 3D ears. Easy-on, easy-off one-piece design with Velcro® strips from neck to belly. Length Teacup 6" XX-Small 8" X-Small 10" Small 12" Medium 16"
Li'l Pals Nail File
Li'l Pals Nail File
$6.99
Perfectly proportioned to meet the needs of your petite dog, this Li'l Pals puppy nail file is a high quality manicure tool made specifically for little paws and claws to finish the job the trimmers start.
Li'l Pals Nail Trimmer
Li'l Pals Nail Trimmer
$7.50
Perfectly proportioned to meet the needs of your petite dog, this Li'l Pals nail trimmer is made of high quality materials and is perfect clipping trimming little claws. For that finishing touch, always smooth away rough edges for the Li'l Pals puppy Nail Trimmer.